C-IDR | Independent Review Organization (IRO)

We are strengthening the confidence in independent medical review by delivering decisions that are clearer, more accurate, more consistent, and defensible. Our expert clinicians are supported by intelligent tools, rigorous compliance, and a level of transparency that reflects the highest expectations for the IRO industry.

The future of IRO built today

  • Intelligent Credentialing

    Our credentialing engine automates state, board, and OIG primary-source verification, sanction checks, and document tracking. Clinicians’ CVs are pre-processed to prefill credentialing fields, speeding onboarding while maintaining full compliance.

  • Automated Case File Indexing

    Hundreds of pages of medical records are automatically indexed and organized into a clean, structured format, giving reviewers an immediate, navigable view of the full case file.

  • Complete Clinical History Synthesis

    The system synthesizes a patient’s entire clinical history, highlighting key facts, timelines, and evidence with links to original source documents, so reviewers can understand the case without digging through thousands of lines of notes.

  • AI Evidence Support for Determinations

    Reviewers receive relevant guidelines, peer-reviewed research, and clinical trials , including evidence supporting or challenging the determination, while physicians remaining fully responsible for the final decision.

  • Modern, Secure Case Management System

    Our platform is intuitive, reliable, and fully state compliant. It reduces errors, supports structured workflows, maintains full audit trails, and enables reviewers to produce consistent, high-quality determinations.

  • Traceability and Accountability

    Every action, decision point, and communication is automatically recorded, creating a complete audit trail for transparency and defensibility for every case.

URAC Accreditation

URAC’s Independent Review Organization (IRO) accreditation is the national gold standard for ensuring fairness, consistency, and quality in external medical review. It establishes rigorous requirements for reviewer credentialing, quality oversight, timelines, confidentiality, and independence.

C-IDR is currently pursuing:

  • URAC Independent Review Organization Accreditation

  • URAC Artificial Intelligence in Health Care Accreditation

Both programs validate that our processes, systems, data environment, and use of AI align with the highest standards for safety, accuracy, and fairness.

Our systems, processes, and data environment are audited, secure, and built to meet and exceed federal and state requirements.

C-IDR is also undergoing the HiTrust certification process.

Compliance you can trust

SOC 2 Type II Attested

AI & Cybersecurity Committee

Legislative & Regulatory Committee