Center for Independent Dispute Resolution (C-IDR)

Building the Future of Fair and Defensible Healthcare Decisions

Independent decisions powered by expert judgment, rigorous compliance, and intelligent technology.

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Our services

Fair, consistent, and compliant determinations under the No Surprises Act.

Accurate, evidence-based clinical reviews grounded in expert medical judgment

Why C-IDR

  • Highly qualified clinical and legal expert panels

    Our IRO reviewers are specialty-matched, credentialed M.D.s, D.O.s, and allied health professionals, and our IDR cases are overseen by trained legal professionals with verifiable arbitration experience

  • Intelligent tools for expert decisions

    Intelligent automation structures complex case files, synthesizes clinical histories, surfaces relevant evidence and reduces errors while keeping experts fully in control

  • Strong security and data protection

    HIPAA, SOC 2, and HITRUST (in process) aligned infrastructure protects sensitive data with strict access controls, secure workflows, and continuous monitoring

  • State/Federal-compliant audit-ready workflows

    Secure, structured processes ensure timelines, documentation, and requirements are met consistently across both IDR and IRO.


  • Clear, predictable pricing

    Simple fixed-fee pricing ensures consistent value, transparency, and ease for health plans and providers with no surprises

Compliance you can trust

Our systems, processes, and data environment are audited, secure, and built to meet and exceed federal and state requirements.

C-IDR is also undergoing the HiTrust certification process.

SOC 2 Type II Attested

AI & Cybersecurity Committee

Legislative & Regulatory Committee